Having read a number of perspectives surrounding Library 2.0, I found inspiration in Michael Stephen’s piece. He looked beyond collections, staff and customers withing building walls. Libraries were in part defined as “a social and emotionally engaging center for learning and experience”
Gone are the limits to our customers of operational hours (time) and building walls (space). We are “where customers are” through the web. I have found CMLs focus on Young Minds, particularly teens, to be a stiking example of this. Teens simultaniously inhabit both a physical and web world….and we can easily be found in both. Need help with homework? Come to our Homeworkhelp Centers or ask us on-line. Want to meet with friends? Share a table at the closest branch, or connect through Facebook. Want a challenge? Join the Teen Board or write a book review on the Teen site. Volunteer at the local branch to fullfill Community Hours or explore the public library as a possible career choice.
At one time, I would say that the library is where people and books met. Now I say the library is where people meet information and other people.